Delivery Information

The team at Hola Toys Australia work very hard to ensure our customers are provided with an efficient, convenient and fast delivery service.

Most orders placed online are despatched from our warehouse which is located in Sydney within 24 hours.

We estimate your order will be delivered to you within the below time period:

Australia Wide Delivery Schedule:

  • Delivery to metro area: 1 – 3 Business days
  • Delivery to interstate: 4 – 10 Business days

To ensure you receive your order safely we require a signature on delivery or you must

We will always try our best to deliver within the estimated timeframes but these they are not guaranteed. Once your order has left our warehouse we have no control over the delivery times. During special sale events and the Christmas period additional delays may be experienced.

Once you complete your order, you will receive regular updates via email when your order status changes, and upon dispatch.

To track the transit of your order at any time you will be able to log into your account to view the delivery status.

For further information regarding online order shipping and delivery, please email our Customer Service Team at support@holatoys.com.au

Delivery Cost

If you already have an online account at www.holatoys.com.au and are logged in, your delivery cost will be presented upon adding items to your cart.

If you haven’t registered for an account, you can calculate an estimated delivery cost from your cart, by providing your delivery postcode in the pop-up window.

Alternatively, first time shoppers can create an online account prior to shopping, and provide your delivery address to allow an accurate delivery fee to be calculated.